This week’s (final) blog topic explores a possible ethical dilemma. The purpose of this assignment is to discuss
what responsibilities a business owner has to the public. I believe that, regardless of the time and
effort required, a business person does have responsibility to communicate
effectively to the public. Regardless of
customer base, the needs of the public will always be primary to any
business. For example, say that your
business is a manufacturing plant that makes then ships items to other places
to sell. Yes, something that happens
locally will not affect the consumer, however the conduct of the person(s) in
charge of the plant will become publicly apparent. For example, websites such as Yelp could include
information which could directly affect consumers based on reviews made by
local people. Additional other websites
and news outlets can show negative information (true or not) which would affect
the company bottom line. This can become
an issue because this type of negative information becomes detrimental to a company. After all, what consumer knowingly wants to
do business with a company who has been accused of improperly dumping their
waste or trash, have poor work environments for their employees, or does not appear
friendly in any other way. The
importance of good business practices is overwhelmingly important regardless of
business type because consumers expect aboveboard behavior from the companies
that they do business with. Happy consumer’s
increases business as a direct result of good and positive business
practices.
